A person may not openly represent their complete reality and identityA person may not openly represent their complete reality and identity
202208021456 - I am realizing that as a write about customers, I am doing so from a very enterprise-y mindset with customer as a stakeholder at another company, using a product for their company's purposes. A consumer customer would bring about other aspects I may be overlooking here.
My thought here ties to a few concepts:
[[Trust is an important factor of communication]]
If a customer or even colleague does not trust you, they may withhold or avoid a topic as to protect...
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